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Walk in baths

Contact Us

COVID - 19 (Coronavirus)

Coronavirus and the virtual shutdown of nearly all business in the UK has severely affected life as we know it.

Fortunately, the online nature of our business means we are able to continue serving you throughout these extraordinary times. The knock on effect of disruption to our supply chain and distribution networks has in some cases compromised our ability to assure our usual prompt delivery for the moment.

However, we continue to work through these challenging times providing you with our unique range of products and services. Although the immediate effect of our National shutdown might for the moment mean the occasional delay, it will be prudent to think beyond the current situation to when the world returns to some sort of normality. The anticipated surge of demand on the infrastructure of manufacture, supply and distribution might mean longer lead times than we have been used to in years and there is no saying how long that disruption might last.

If you are considering a purchase, especially something that requires manufacture or specialist shipping, you might like to ensure your order is in and at the front of the queue for when normality returns - whatever that happens to be!

For this reason, we will continue to be available during normal business hours throughout this crisis. You are still welcome to call for advice and orders will continue to be accepted and processed.

Stay ahead of the aftermath and above all else...

Stay Safe!

Best wishes and kind regards


At mdepot we are always pleased to help. Please don't hesitate to contact us if you would like advice, information or would rather place your order by telephone.

Please be advised, by calling us you will not be calling the manufacturer. We are merchant suppliers - not the manufacturer. As such, we are more than happy to offer impartial product advice and guidance or help you place orders by telephone, but we cannot deal with issues that belong in the domain of the original equipment manufacturer (OEM).

We will happily spend as much time as is necessary to help you choose the correct product. Investing time prior to purchase will help you avoid the inevitable headaches associated with errors, so please don't hesitate, we will be pleased to hear from you.

Many questions can be easily answered in our FAQ section. Go there now


Please Note: Please ensure you direct your call to the correct place. We do not manufacture products seen on the website.


You might like to read our useful Guide to Buying on the Internet




Are you looking for NABIS parts or spares?

Sorry, but we are unable to help. NABIS is a 'brand name' invented by Plumb Center (now known as Wolseley UK Ltd) who buy in cheap bulk deals from various manufacturers, re-badge them as NABIS, then sell them as cut price bargains to the unsuspecting and plumbers who can make a quick buck with a mark-up.

The goods are fine until you need spare parts, then you are likely to find it near impossible to get any sense out of Plumb Center (Wolseley) staff who will look at you with an empty stare and declare they have no knowledge where the stuff came from! Then you call us.

Sadly, Plumb Center (Wolseley) are the ONLY people who know where they bought the original consignment and they are not in a hurry to tell you in the hope you'll buy some more new stuff.

Sorry that this revelation is not good news, but it will at least help you move on in the knowledge that you might be wasting your time. Maybe you should avoid the NABIS brand in future.


Our telephone lines are attended during the following hours of business

Monday - Friday 9am - 5pm  Saturday - 8am - 10am



(023 92) 645124

(023 92) 428841



(023 92) 352957

PLEASE NOTE: Telephones are unmanned outside these hours


Please note, these are our customer helplines. If you need to speak with a manufacturer click here


Contact us by Post:    mdepot , 32 Padnell Road, Waterlooville, Hants PO8 8DZ
Send us a message  
You can also contact us by email using our online form. Simply click the link support@hants1.co.uk

A note about email: It is our policy to answer all email. If you do not receive a reply please accept our apologies - it could be a technical problem. In such an event please try contacting us by an alternative method.